Question 1

Who typically uses RaffleGives?

Accepted Answer

Executive directors, development directors, PTAs, booster clubs, community nonprofits, and fundraising teams across the country.

Question 2

What types of organizations can use the platform?

Accepted Answer

Nonprofit organizations seeking to raise funds through digital raffle campaigns.

Question 3

Are there monthly subscription fees?

Accepted Answer

No. There are no monthly charges.

Question 4

How does RaffleGives make money?

Accepted Answer

RaffleGives earns a percentage of total ticket sales. If no tickets are sold, there is no platform fee.

Question 5

Are there long-term contracts?

Accepted Answer

No. You can run raffles as needed.

Question 6

Are there additional hidden fees?

Accepted Answer

No. Stripe may charge standard payment processing fees based on your Stripe account terms. RaffleGives only earns its performance-based platform percentage.

Question 7

Where do ticket payments go?

Accepted Answer

Payments are processed securely through your nonprofit’s Stripe account.

Question 8

Does RaffleGives hold our funds?

Accepted Answer

No. Funds are deposited directly into your Stripe account.

Question 9

When can we access our money?

Accepted Answer

Funds are available based on Stripe’s payout schedule.

Question 10

Do we need to create a Stripe account?

Accepted Answer

Yes. Each nonprofit connects its own Stripe account during onboarding to ensure secure and direct payment processing.

Question 11

Can we customize ticket prices?

Accepted Answer

Yes. Ticket pricing is fully customizable. You may also use pre-loaded pricing templates designed to maximize participation.

Question 12

Are there limits on raffle duration?

Accepted Answer

No. You can run a one-day raffle or a multi-month campaign. Many nonprofits choose 30 days to optimize ticket sales.

Question 13

Can we schedule a raffle in advance?

Accepted Answer

Yes. Raffles can be scheduled months ahead to align with your event calendar.

Question 14

Can we add a raffle to an existing fundraising event?

Accepted Answer

Yes. Many nonprofits use RaffleGives to enhance galas, golf tournaments, and school fundraisers.

Question 15

Can we run a raffle without hosting an event?

Accepted Answer

Yes. You can launch a fully digital standalone raffle campaign.

Question 16

How do we create an account?

Accepted Answer

Click Get Started Free and complete the onboarding process. You will enter your nonprofit details, upload branding, connect your Stripe account, and begin building your raffle.

Question 17

Is there a cost to register?

Accepted Answer

No. There is no cost to create an account.

Question 18

How long does approval take?

Accepted Answer

Most organizations can be reviewed and approved within 48 hours. You can also schedule raffles months in advance.

Question 19

Do we need technical experience?

Accepted Answer

No. The platform is designed for nonprofit leaders, administrators, and volunteers. Setup is guided and structured.

Question 20

Is payment processing secure?

Accepted Answer

Yes. Payments are processed through Stripe, a widely used secure payment provider.

Question 21

Is ticket tracking transparent?

Accepted Answer

Yes. You can view real-time ticket tracking within your account.

Question 22

Is the platform available nationwide?

Accepted Answer

RaffleGives supports nonprofit organizations across the United States. Organizations should ensure they comply with applicable local and state raffle regulations.

Question 23

How do we promote our raffle?

Accepted Answer

You can share your raffle link through email newsletters, social media, website banners, printed materials with QR codes, and event promotions.

Question 24

Can supporters purchase tickets on their phones?

Accepted Answer

Yes. The raffle page is mobile-friendly and designed for easy participation.

Question 25

How is the winner selected?

Accepted Answer

Winner selection is automated through the platform to ensure fairness and transparency.

Question 26

Do we need to contact the winner?

Accepted Answer

No. RaffleGives handles communication with the winner.

Question 27

Do participants receive receipts?

Accepted Answer

Yes. Receipts are automatically generated and delivered.

Frequently Asked Questions

General Questions

Pricing and Fees

Stripe and Payments

Raffle Structure

Account Setup

Security and Compliance

Promotion and Marketing

Winner Selection and Transparency

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